Base Plan

This procedure restores your computer back to the factory image! All data that is not backed up by the customer or Phixit will be lost.

Customer Requirements:

Customer provides OEM factory restore discs or a hard drive with an intact restore partition.

Q: What if I do not have my restore CD’s or a restore partition?

A: No problem! Phixit stocks many restore CD’s for common computer brands. If we do not stock the restore discs, a set will have to be ordered from the computer manufacture at the customers expense.

The following data will be backed up and restored to the fresh image 

• Desktop icons (this does not include reinstallation of non OEM software)
• User profile (Includes My Documents, My Pictures, My Music, and My Videos)
• Outlook Express or Outlook email data file, signatures, and address books
• Web browser favorites
• iTunes library (restore only – customer is responsible for reactivating iTunes store)