Base Plan
This procedure restores your computer back to the factory image! All data that is not backed up by the customer or Phixit will be lost.
Customer Requirements:
Customer provides OEM factory restore discs or a hard drive with an intact restore partition.
Q: What if I do not have my restore CD’s or a restore partition?
A: No problem! Phixit stocks many restore CD’s for common computer brands. If we do not stock the restore discs, a set will have to be ordered from the computer manufacture at the customers expense.
The following data will be backed up and restored to the fresh image
- Desktop icons (this does not include reinstallation of non OEM software)
- User profile (Includes My Documents, My Pictures, My Music, and My Videos)
- Outlook Express or Outlook email data file, signatures, and address books
- Web browser favorites
- iTunes library (restore only – customer is responsible for reactivating iTunes store)